Questions?
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Getting started is simple. You can begin by completing our intake form which helps us match you with the right kind of support.

Once we receive your information, we will follow up within two business days to talk through next steps and answer any questions you may have.

We provide services for children, youth, and adults with autism and/or other intellectual disabilities, along with their families and support teams.

Our services are designed for individuals with a range of developmental, behavioural, and support needs. We develop plans that are meaningful and responsive to each person’s goals, and create the conditions for confidence, connection, and progress to grow over time.

We offer a range of supports, including:

• Behaviour consultation and support
• Early Intensive Behaviour Intervention (EIBI)
• Family support and coaching
• Social skills programs
• Healthy relationships and sexuality education
• Training and workshops

If you are not sure what type of support you need, we are happy to help you explore options.

We provide services across many communities in British Columbia, including: Metro Vancouver, the Fraser Valley, Sunshine Coast, Vancouver Island, and the Okanagan. If you live in a community not listed here, please reach out to us.

Services can take place in a variety of settings, depending on what works best for you: at home, in school or childcare settings, in the community, or virtually. We aim to provide support in the environments where daily life happens.

Services may be accessed through a range of funding options, including:

• MCFD or CLBC funding
• Private funding
• Government-allocated funding

If you are unsure about funding, our team can help you understand what options may be available to you.

Please note that the Autism Funding program will transition to a new program. BC is introducing a new and expanded support system that focuses on a child’s needs – not just their specific diagnosis. Two new programs will provide direct funding to families who need it most, replacing some current programs. Families already receiving support will be contacted to plan their transition.

For more information, please visit the Children and Youth with Support Needs (CYSN) website. You can also sign up for regular updates by scrolling to the bottom of the page on the CYSN website.

Individuals and families invite us into their lives and we take that responsibility seriously. We spend time understanding what matters to you, including your values, communication style, and family dynamics. This helps us shape support that feels respectful, relevant, and aligned with you and the people who are part of your life.

Using evidence-based approaches means the strategies we use are grounded in research and have been shown to support learning and development. Applied Behaviour Analysis (ABA) helps guide our work by offering practical, well-studied ways to build skills and understand behaviour. This gives us confidence that the approaches we use are effective and can lead to positive outcomes.

It can feel overwhelming to sort through the different options. You don’t have to navigate this on your own. Your social worker can help guide you and Autism Information Services offers support. Assistance is available in English, Chinese, Punjabi, and Tagalog, and staff have access to interpreters to support you in over 50 languages.

If you are unsure where to begin, we are here to connect and talk through your options.

Starting services in the early years can bring up a lot of questions. We aim to make the first Early Intensive Behaviour Intervention (EIBI) meeting feel comfortable, supportive, and focused on getting to know your child and your family.

In this first meeting, a Behaviour Consultant will learn about your child’s strengths, needs, and what matters most to you. You’ll also talk together about building a support team that fits your child and family. This may include Behaviour Interventionists, Speech and Language Pathologists, Occupational Therapists, or others, depending on your child’s needs.

From there, we will do a thorough assessment of your child’s skills. This helps us develop a personalized behaviour plan for support that reflects your goals and priorities.

Our work is data-informed, which means we regularly track progress and pay close attention to what is and isn’t working. If something isn’t leading to positive change, we pause, reflect as a team, and adjust the approach. This might include trying new strategies, offering additional coaching, or adapting how support is provided.

Our goal is to help you feel confident using these strategies in everyday life, so support feels consistent and sustainable over time.

These are common questions, and the answer can look different for every child and family. The amount of support is shaped by a number of factors, including your family’s capacity, goals, and available funding. As a starting point, we often recommend around 10 hours per week to begin seeing meaningful progress.

We will work with you to find a level of support that feels manageable and effective, and adjust over time as things evolve.

It’s not uncommon for children to be diagnosed later, and support can begin at any point. We’re here to help you explore what options are available.

There are two ways to access services:

• Ministry of Children and Family Development(MCFD) – We hold an annual contract with MCFD to offer behaviour consultation at no cost to eligible families. Social workers refer families directly to us. If your family is connected to MCFD and this service feels like a fit, your social worker can help guide the referral process.
• Fee‑for‑Service – Families can also access behaviour consultation using private or government-allocated funding, including autism funding (until March 2027) or Persons with Disabilities (PWD) income. If that is the right path for your family, we can help you understand the next steps.

If you are feeling overwhelmed and need help problem solving, there are a number of family support organizations to help you find support and community. Among these are:

• Family Support Institute (FSI) – A provincial not for profit society committed to supporting families who have a family member with a disability. They connect parents/families to their provincial network of volunteers – Resource Parents/Peers (RPs). Trained RPs support families with their own lived experience, and are a valuable source of support, knowledge and guidance.
• PLAN (Planned Lifetime Advocacy Network) – Working in collaboration, they build personal support networks, make plans to secure the future, and bring families together for mutual support, learning and community leadership.